Privacy Notice

SYFOX LTD (Company No. 15424184), located at 125 Vine Street, Manchester, M18 8SR, England, is committed to protecting your privacy. This Privacy Notice explains how we collect, use, and safeguard personal data when you visit our website (www.syfox.dev) or contact us, in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR. In line with GDPR requirements, this notice provides details about what personal data we collect, the purposes and legal bases for processing, how we use cookies and analytics, your rights as a user, and how you can contact us.

By using our website or submitting information via our contact forms, you acknowledge this Privacy Notice. We encourage you to read it carefully to understand our practices and your rights.

1. Who We Are (Data Controller)

Data Controller: The data controller responsible for your personal data is SYFOX LTD, a company registered under the laws of England and Wales (No. 15424184) at 125 Vine Street, Manchester, M18 8SR.

Contact Details: If you have any questions about this Privacy Notice or your personal data, you can contact SYFOX LTD by email at privacy@syfox.dev or by mail at the address above.

2. Personal Data We Collect

We only collect personal data that is necessary for the purposes described in this notice. The types of personal information we may collect include:

• Contact Information: When you reach out through our website contact form or via email, we collect personal identification details such as your name, email address, phone number (if provided), and any other information you choose to include in your message. This data is provided directly by you.
• Technical and Usage Information: When you visit our website, we automatically collect certain information about your device and usage of the site. This includes your IP address, browser type and version, device identifiers, pages you visit, and the dates/times of access. This information may be collected through cookies and analytics tools and can sometimes be used to recognize you or your device.
• Cookies and Similar Technologies: Our website uses cookies (small text files stored on your browser) and similar tracking technologies. These may collect unique identifiers and information about how you interact with our site.

We do not intentionally collect any special categories of personal data (such as sensitive information about health, religion, etc.) or data on children through our website. Our site is intended for use by adults in a business context. If you are under 16, please get parental consent before providing any personal data.

3. How We Use Personal Data (Purposes of Processing)

We will only use your personal data for specific, explicit, and legitimate purposes. In particular, SYFOX LTD uses the collected information for the following purposes:

• To Respond to Inquiries and Provide Services: If you contact us via a form or email, we use your name, email, and message information to respond to your request or questions.
• To Operate and Improve Our Website: We analyze technical data to administer and improve the functionality of our website. This helps us troubleshoot issues, secure the site, and understand how visitors navigate our pages.
• To Ensure Security and Prevent Misuse: We may process certain data to protect our website, business, and users from fraud, cyber-attacks, or other security issues.
• To Comply with Legal Obligations: In some cases, we may need to process or retain personal data to fulfill our legal and regulatory obligations.

4. Cookies and Analytics

Cookies: Our website uses cookies and similar technologies to ensure the site functions correctly and to enhance your experience. We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable core functionality. They do not require user consent.
• Analytics Cookies: These are non-essential cookies used to collect information about how visitors use our website.

Cookie Consent: When you first visit our site, you will be presented with a clear notice about our use of cookies and given the choice to accept or reject non-essential cookies.

5. Data Sharing and Disclosure

We treat your personal data with care and confidentiality. We do not sell, rent, or trade your personal information to third parties for their own marketing or other independent uses. The limited scenarios in which we may share or disclose personal data are as follows:

• Service Providers (Processors): We use trusted third-party service providers to help us operate our website and deliver our services.
• Legal Requirements and Safety: We may disclose personal data if we are legally compelled to do so, or if we believe in good faith that such action is necessary to comply with applicable laws.
• With Your Consent: In situations where you explicitly request us to share information with a third party, we will do so only with your authorization.

6. Your Rights as a Data Subject

As a user of our website or as our customer, you have several rights regarding your personal data under the UK GDPR and EU GDPR. Every individual has the following data protection rights:

• Right to Be Informed: You have the right to be given clear and transparent information about how we collect and use your personal data.
• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to have inaccurate personal data corrected or completed if it is incomplete.
• Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions.
• Right to Withdraw Consent: Where we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

Exercising Your Rights: You can exercise any of the above rights by contacting us using the information provided in the Contact Us section below.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or the handling of your personal data, please do not hesitate to contact us:

SYFOX LTD
Attn: Privacy Team
125 Vine Street
Manchester, England M18 8SR
Email: privacy@syfox.dev

You may contact us by email or in writing at the address above. We will endeavor to respond to all inquiries or requests related to your personal data promptly and courteously.